Purifier Support

FAQ and Troubleshooting

What size is the Purifier?

The Aarke Purifier is 275 mm high and weighs 1100g.

It can hold a volume of 2,4 liters and has a filter capacity of 1,18 liters.

Does the Aarke Purifier fit in a standard fridge/kitchen?

The standard fridge and kitchen counter spaces vary significantly in different markets.

With the lid on, the Aarke Purifier is 275 mm (27.5 cm) high and weighs 1100g. Please measure your fridge space to check if it will fit inside.

Please note, that since it has a round base, the Aarke Purifier will not likely fit into the narrow fridge door storage space.

How much water can be filtered at once?

The filter capacity is 1,18 liters (5 cups).

Do the Pure/Enriched Refill Filter Bags have an expiration date?

An unopened Aarke Filter Refill Bag can be stored for up to 2 years.

Are the Filter Refill Granules compostable?

No. The used granules are recommended to be disposed in the household waste.

Should the Purifier be kept in a refrigerator?

The Purifier does not have to be refrigerated, but should be stored in a cool place and be kept out of direct sunlight. The filtered water is intended for short-term use, no longer than 24 hours inside the Purifier.

Can I use the Purifier with other Filter Refills than the Aarke Filter Refill granules?

No. The Aarke Purifier is designed and engineered for filtrating water with the Aarke Filter Refill granules only.

What contaminants do the Aarke Pure Filter Granules and the Purifier reduce/remove?

The Pure Filter Refill granules reduce chlorine, heavy metals and limescale, turning tap water into a cleaner, more pleasurable experience.

Depending on the quality of inlet water 80-100% of chlorine is reduced, fulfilling the EN17093:2018 Standard.

Depending on the quality of inlet water 80-100% of copper is reduced, fulfilling the EN17093:2018 Standard.

Depending on the quality of inlet water 90-100% of lead is reduced, fulfilling the EN17093:2018 Standard.

Depending on the quality of inlet water 90-100% of limescale is reduced, fulfilling the EN17093:2018 Standard.

What contaminants do the Aarke Enriched Filter Granules and the Purifier reduce/remove?

The Enriched Filter Refill granules make the water cleaner, reduce chlorine and heavy metals, add magnesium and turn tap water into alkaline water through an increased pH value.

Depending on the quality of inlet water 80-100% of chlorine is reduced, fulfilling the EN17093:2018 Standard.

Depending on the quality of inlet water 80-100% of copper is reduced, fulfilling the EN17093:2018 Standard.

Depending on the quality of inlet water 90-100% of lead is reduced, fulfilling the EN17093:2018 Standard.

The Enriched Filter Granules do not reduce limescale.

Do the Purifier and the Filter Refills reduce/remove fluoride or microplastics?

No. There are many types of filtration technologies and removing these from drinking water requires a different type of technology than the one that has been developed for the Aarke Purifier and Filter Refills.

Do the Purifier and the Filter Refills reduce/remove pesticides, herbicides or PFAS?

Herbicides, pesticides and PFAS may be reduced by the activated carbon in the granules. However, the Purifier and the Filter Granules ability to reduce/remove these substances depends on the condition of the inlet water, which varies a lot in different houses and cities etc, and the substance of herbicides and pesticides.

Therefore we can not generally define how much these substances may be reduced.

Are there any chemicals involved in the filter granules?

No, the Aarke filter granules are produced according to the highest quality standards and do not contain any harmful substances (SVHC).

The safety, hygiene and compliance of all materials are strictly tested and controlled by independent institutes. In our granules we use a mixture consisting of granulated activated carbon and ion exchange resin.

Purifier User Manual

User manual in several different languages:

English, Français, Deutsch, Español, Italiano, Svenska, Norsk, Dansk, Suomalainen, Русский, Polski, Nederlands, 日本語, 한국어, 中文, عربي

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Aarke Spare Parts

Genuine Aarke replacement parts for your product to ensure it works as intended for years to come.

Tips & Guides

Discover our care guides and tips to ensure your product serves you well for years to come.

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