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Aarke Warranty Terms & Conditions
This limited warranty (the “Warranty”) is a limited manufacturer's warranty provided voluntary by Aarke AB, Östgötagatan 100, 116 64 Stockholm, Sweden (“Aarke”), represented in the UK by: IQS Ltd (Enterprise House, Wrest Park, Silsoe, Bedfordshire, MK45 4HR), relating to certain products put on the market by Aarke (the “Product”), for which a consumer has registered such Product for warranty (“Registered Warranty”) via the website aarke.com (the “Website”).
Any reference herein to “you” or “yours” is the consumer that has completed a Registered Warranty. The terms and conditions governing the Warranty are set out below.
How to receive a Registered Warranty
To register the Product for Warranty the following conditions must be met:
- The Product must be of the type for which Aarke offers the Warranty, as specified below,
- The original purchase of the Product must be within the European Union (EU) or the United Kingdom (UK),
- You must be a consumer,
- You must register your Product with Aarke within two years from the date of original purchase of the Product as evidenced by the proof of purchase that is to be provided upon registration, and
- You must accept the terms and conditions for the Warranty – including those relating to privacy and personal data, as set out below.
Products eligible for Warranty: Aarke Carbonator 3, Carbonator Pro
Please register the Product here or when logging in (if you already have an Aarke Account) to apply for a Registered Warranty for such Product.
Provided that you have received a confirmation of your registration and that you comply with the terms for Validity of the Registered Warranty, you have received a Registered Warranty for your Product and your Product is covered by the Warranty.
The Warranty – Terms and Conditions
Warranty for three years
After registration of a Registered Warranty, and subject to such Registered Warranty being valid, Aarke hereby warrants that the Product subject to such Registered Warranty is without defects in materials and workmanship for a total period of three years from the original purchase date of the Product, subject to these terms and conditions. If you however experience that the Product is defective Aarke kindly asks you to make a claim under the Warranty, as set out below.
Claims under the Warranty
If your Product becomes defective and you have a Registered Warranty, you are kindly asked to contact Aarke via the Customer Support Form. After receipt of your claim a representative for Aarke will contact you and may ask for further information, including photos of the Product.
If Aarke, in its sole discretion, finds that you have submitted a valid claim under the Warranty, Aarke will, at its option either (a) repair your Product, (b) replace your Product with a product that is at least functionally equivalent to the Product, or (c) free of charge provide you with a repair kit for the repair of the Product.
In case of repair or replacement of the Product, Aarke kindly asks you to follow the instructions given by Aarke, which may include that you are to arrange for the return of the original Product, at your expense, if so is requested by Aarke, to Aarke or any other addressee as informed by Aarke.
Aarke will always arrange and pay the expenses for returning a repaired Product to you or providing you with a replacement product.
A repaired Product or a replacement product either substitutes the original Product in relation to the remaining Warranty or provides you an additional Warranty during ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
Limitations of the Warranty
The Warranty does not apply to: (a) products that were bought outside of the EU or the UK, (b) cosmetic damages, including but not limited to scratches and dents; (c) damages caused by external cause, including but not limited to accident, abuse, misuse or heat; (d) damages caused by operating or use of the Product other than in accordance with applicable guidelines from Aarke, including the Product’s user manuals, technical specifications, etc.; (e) a Product that has been modified; or (f) defects caused by normal use or otherwise due to the normal aging.
The Warranty is in addition to, and not instead of, any rights you have under applicable consumer protection regulations and laws. You as a consumer always have the right to choose whether to claim service under the Warranty or to claim service from the original seller of the Product in accordance with the rights provided to you as a consumer under such applicable consumer protection regulations and laws in the relevant country or jurisdiction. For further information about such applicable consumer protection regulations and laws, please contact your local consumer organization.
Privacy and personal data
With reference to the above, you consent to that Aarke may process such personal data for fulfilling Aarke’s obligations under the Warranty, including but not limited to store, use and process information about you and your contact information, including name, phone numbers, address, and e-mail address, and to provide the same to any third parties subcontracted by Aarke for that purpose.
Furthermore, and with reference to that the Warranty provided by Aarke is a voluntary warranty, you consent to that Aarke may process your personal data to send you special offers and information about Aarke’s products and services, including products and services originating from third parties where such products and services are related to Aarke’s products and services.
Validity of the Registered Warranty
The Warranty is only valid if the following conditions are met:
- The Product is of the type for which Aarke offered the Warranty at the time of registration of the Warranty,
- The original purchase of the Product is within the EU or the UK,
- You are a consumer, and
- You did register your Product with Aarke within two years from the date of original purchase of the Product as evidenced by the proof of purchase that you provided upon registration.
If you at any time after the registration of the Warranty withdraw any of the consents given under the clause Privacy and personal data set out above, the Warranty is terminated with immediate effect. Such termination does not however affect the rights you may have under applicable consumer protection regulations and laws.
Other terms and conditions
All conditions and other terms not set out in the Warranty are excluded from the Warranty. As a result, this Warranty, which is in addition to any other rights you may have under applicable consumer protection regulations and laws, is the only warranty given by Aarke.
In no event shall Aarke under this Warranty be liable for any losses or damages related to the defects in materials and workmanship of the Product, whether foreseeable or not.
The limitation of liability of the Warranty shall not apply to (a) death or personal injury; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be limited or excluded as a matter of law.
Some jurisdictions do not allow limitations on warranties or on how long warranties, conditions and/or implied terms may last, and in that event the Warranty apply only to the extent and for such duration as required by law and is limited in duration to the Warranty period, if applicable under such law. If any of the terms and conditions set out in this Warranty is held to be illegal or unenforceable, it shall be severed from the Warranty and the legality or enforceability of the remaining terms shall not be affected.
The Warranty is governed by and construed under the laws of the country where the Product was originally purchased. No third party is authorized to make any modification, extension, or addition to the Warranty.