If you experience any problem or have questions on how to use your machine, don’t hesitate to contact us at Our support agents speak English and Swedish.

We also recommend checking the FAQ section first to see if you can get any help there.

To make sure you are using the machine in the right way, please watch the instructional movie here.

When contacting us, it is very helpful if you provide a video or a photo of your problem. Please also add your address and a copy of your receipt so we can process your request as quickly as possible.

Aarke Support Team